Covid-19 information.

Last updated on 7th August 2021.

Beacon Climbing Centre continues to take precautions to protect our staff and customers.

We are following Welsh Government legislation and advice from our trade body, the ASSOCIATION OF BRITISH CLIMBING WALLS. These measures may change with new advice and recommendations.

We can confirm that we have followed the Government’s guidance on managing the risk of COVID-19 with the following steps:

  • We have carried out a COVID-19 risk assessment and shared the results with people that work for us.
  • We have cleaning, hand washing and hygiene procedures in line with the guidance.

  • We have taken all reasonable steps to maintain healthy air in the workplace.

  • We have done everything practical to manage transmission risk.

Important.

All customers need to read and accept this.

It should be recognised that while climbing walls will take all reasonable steps to prevent the transfer of COVID-19 to its staff and customers, there will always be a risk that an infected person visits the centre and either through droplet transfer, aerosol action or other means, transfers the virus to others. Our customers should be made aware of this and make their own decision given their specific circumstances whether this small residual risk is one they are willing to take. The residual risk should be no greater than in many other public spaces and facilities.

Please do not visit the climbing centre if you have any signs of COVID-19 or have been in contact with anyone with signs in the past 10 days.

Face Coverings.
Masks must be worn inside Beacon Climbing Centre on arrival, when belaying, and when moving around the centre, including in the corridors, toilets, stairs and café. Exceptions to mask wearing are when eating and drinking in the café, and when actually climbing (if preferred). Under 12s are exempt.  We ask all of our customers to cooperate with us regarding face coverings.

Sanitising.
We provide hand sanitisers.  We also recommend climbers wash their hands at the start and end of their session and sanitise during their climbing session. Sanitiser stations are located at key points throughout the centre.

Payments.
In order to speed up queuing times and minimise contact we are strongly recommending that regular visitors to Beacon pre-pay with memberships or 10-entry passes. Additionally, limits on contactless payments have been raised to £45 making payment easy for one-off sessions and other purchases.  Payment with cash is strongly discouraged.

Entry.
At Beacon Climbing Centre we do not use bookable time slots, except for our courses.   The reconfigured café seating upstairs provides plenty of space, so you may wish to go up to the café after climbing, or even instead of it!  Overflow seating is available at times too.

All visitors must check in at reception.  If using the café only, you will be asked to leave your details with us for Track and Trace.

You can check our current capacity before you arrive by visiting our website and checking the current climber count at the top of each page.

Don’t like the crowds?

We open at 8am on Thursdays which may provide a quieter time for you climb.

Queuing.
Inevitably there are going to be queues at busy times! There may be times when you are (socially distant) waiting outside the doors in all sorts of weather. Please come prepared for this with warm clothes and waterproofs, this is Wales! Our staff will do the utmost to get you in as soon as possible, please be patient.  Otherwise, please come ready to climb, and leave surplus gear, clothes and other possessions in your car. Pre-register online if you are new to Beacon, and be ready to pay by card. Hire gear is available.

Check In/Check Out.
To keep a record of all people that have passed through our building all climbers and belayers MUST check-in AND check-out by the entrance or with a member of staff in reception. The number of climbers in our building at any one time will also be displayed live on our website for others to see.  Visitors to the café only must sign in at the counter to enable track and trace, as required by law.

Non-climbing visitors. Non-climbing visitors must sign in at the café counter for track and trace.  As this is a café, please do not bring your picnic in with you.

Children’s Climbing Area.
Advance booking is not required to use this area, and parents and children must be registered at reception on arrival.  There is a small charge for children to play in this area.

Children must be supervised at all times.

Refreshments from the café may be taken into the area when available.  Please respect social distancing as far as is practicable, and keep your possessions with you.

Social Distancing Within the Centre.
Please continue to observe others’ boundaries.

Social Distancing When Climbing.
Whether leading/bouldering/top roping or using the auto belays, it is up to the individual climber to assess where they climb and if it will be sociably acceptable to climb a route/problem not far from another person.  You should leave an acceptable space between each climber but often routes/problems weave or deviate so a bit of forethought and verbal communication is vital.  It’s a big centre – if you can see an area is busy please try another area and if you’re having problems getting a turn in particular areas, please let a member of our team know.

Ventilation.
Having spent many years trying to block draughts in our centre we are now encouraging them!  You will find many fire doors held open with industry standard door holders, and windows will be open to encourage a flow of fresh air through all areas.  Please do not close them. This may make the centre feel cooler, which some people will prefer, but others may want to wear something warm. We are monitoring the air quality.

Climbing Duration.
While we haven’t put a strict limit on the time you can spend in the climbing centre, please be respectful of how long you spend in certain areas. We would like you to self limit your visit in busier periods to around two hours. Please do not overstay – let everyone play! At quieter times you are welcome to stay much longer, or use the café.

Spectators/Non-Climbers.
There is ample space for spectators to view the climbing from balconies. Please be aware of any climbers around you, and keep children away from climbing areas unless you have booked them in for climbing.  Children must be supervised at all times.  The café is open to all, and is a great place to sit and wait for your friends while having some refreshment. Free wi-fi is available.

Cleaning.
We have tried to remove the need for you to touch many surfaces, apart from the climbing walls, on your passage through the building.  Many doors are now held open safely to enable touch free passage through corridors, which also aids better ventilation.  Key touchable surfaces will be wiped down frequently with appropriate cleaning products.

We are removing all non essential items such as leaflets, menus etc.  Please do not ask us to display any literature for you, and do not leave anything with us.

We strongly recommend that you wash your hands regularly.

Café 
Absolutely all visitors must check-in and out of the centre to help us with our track and trace procedure, therefore even if you haven’t climbed, please check in at the café counter. A modest takeaway style menu of salads, sandwiches, soups, cakes and hot and cold drinks are available to buy and eat at our tables.  Please see our website for further details.  Some food is prepacked in compostable and recyclable packaging, and hot food is also available.  Please do not consume your own food and drink in the café, and picnics should not be eaten in the climbing areas.

Takeaway hot and cold drinks and snacks are available from reception when the café is closed.

Chalk.
There is no evidence that chalk enables transmission of viruses, and there is reliable evidence to show that infectious SARS-CoV-2 (the virus that causes COVID-19) is reduced by around 99% immediately upon contact with chalky surfaces. Chalk balls and liquid chalk are both acceptable and available to purchase at reception.  Always wash your hands before and after climbing. As usual, loose chalk is not acceptable indoors as it more easily spills and becomes airborne, and should be reserved for use outdoors. Please be considerate.

Hire Equipment.
Hire equipment is available. We also have various items to sell.

And finally…

It has been a very tough time for all businesses who have been unable to trade through this pandemic and its aftermath. Everyone is trying their utmost to do what’s right and follow procedures. As government guidelines (and laws) change so must our own procedures. If you spot something that you think we may have missed please do not hesitate to contact us at [email protected]

We look forward to seeing you on the wall soon.

Best wishes
The Beacon Team