Beacon Climbing

Returns Policy

 

  • If you are not entirely satisfied with any item you receive, you have the right to cancel your order up to 7 days from receiving your goods.
  • Please notify us by email or post of your decision to cancel your order within 7 days of the date of receiving your goods.
  • If you cancel your order please return the goods to us (with the original packaging and with all relevant documentation).
  • If you are returning goods to us, you must take reasonable care to ensure that the goods are not damaged in transit.
  • Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your Post Office for a proof of posting (available free of charge).
  • If you fail to return goods at your expense, we reserve the right to charge the direct costs for their recovery and may offset that amount against any refund due.
  • Refunds will be issued within 30 days of cancellation of your order.
Beacon Climbing